KOBO Pickleball · Orders & shipping
Where is my order?
Find your tracking details and get help with a delivery that hasn’t arrived.
Start with your order email
- Look for the order confirmation sent by the store where you purchased. Check your spam or junk folder if you cannot find it.
- If you received a shipping confirmation, open its tracking link for the carrier’s latest update. An order confirmation alone does not mean a parcel has shipped.
- If tracking is missing, unclear, or shows a delivery you did not receive, contact support with your order reference and a short description.
Ordered from another retailer?
- Use that retailer’s order confirmation and support channel for tracking. KOBO’s product-information website and the KOBO online store are separate sites.
Useful links
KOBO store shipping policy ↗Still need a hand?
You can go straight to a person. We’ll carry this article into your request.
Ask the support team ↗