KOBO Pickleball · Returns & refunds

How to ask about a return or refund

Find the current policy and prepare a return question.

Check the policy for your purchase

  1. Read the refund policy from the seller you bought from. For KOBO store orders, use the policy link below.
  2. Have your order reference, purchase date, product name, and reason for the request ready.
  3. Contact support before sending anything back so the team can confirm the next steps and correct return destination.

Waiting for a refund?

  1. Share your order reference and any existing support reference. Do not include card numbers or bank details.
  2. Eligibility, costs, and timing need to be confirmed against the applicable policy. This draft does not promise a refund or a return window.
Still need a hand?

You can go straight to a person. We’ll carry this article into your request.

Ask the support team ↗