KOBO Pickleball · Returns & refunds
How to ask about a return or refund
Find the current policy and prepare a return question.
Check the policy for your purchase
- Read the refund policy from the seller you bought from. For KOBO store orders, use the policy link below.
- Have your order reference, purchase date, product name, and reason for the request ready.
- Contact support before sending anything back so the team can confirm the next steps and correct return destination.
Waiting for a refund?
- Share your order reference and any existing support reference. Do not include card numbers or bank details.
- Eligibility, costs, and timing need to be confirmed against the applicable policy. This draft does not promise a refund or a return window.
Useful links
KOBO store refund policy ↗Still need a hand?
You can go straight to a person. We’ll carry this article into your request.
Ask the support team ↗