KOBO Stroke Coach · Membership & billing

A charge or refund I need help with

Prepare a billing question without sharing sensitive payment details.

Check the charge

Compare the merchant name, date, amount, and currency with your receipt. Confirm whether it relates to Stroke Coach.
If you need help, describe the issue and include the receipt or transaction reference only. Do not upload a full bank statement or card details.
For a refund request, the billing provider and applicable purchase terms need to be confirmed. This draft does not guarantee eligibility or timing.

Still need a hand?

You can go straight to a person. We’ll carry this article into your request.